Set up your online account and mobile app with your carrier to get access to helpful resources
If you need assistance, call Hixme. We will be happy to walk you through the process.
- Each insurance carrier will have site registration/account set up instructions on their home page. You will need your policy or medical record number to register. You’ll be asked for an email address and will set up a personal password.
- For easy access on your mobile device, you can also download your carrier’s mobile app as instructed.
- Once you have registered, you can use the Provider Search tool to locate in-network providers in your area. There will also be search functions for Urgent Care and other services. On many sites, you can email your provider, set up appointments, check premium and claim payments and more.