How are my premiums be paid when I am part of Hixme? Will they be paid on time? Could it affect my credit if they are late?

First of all, if you receive a notice directly from your insurance carrier about your payment, do NOT pay your premium directly, or cancel your coverage thinking it is duplicate coverage.

Using the Hixpay platform, your employer pays your monthly premium according to your insurer’s contract. Your share of this payment is deducted from your paycheck. Contracts are month-to-month, with a 30-day grace period for payment before cancellation occurs. We make sure your contract premium is paid on time every single month. Note that when a contract goes unpaid past the grace period, it is simply cancelled by the insurer – it does not affect your credit rating and contract cancellations are never reported to credit agencies.
That said, because you own your plan, many insurers automatically generate a bill early in the month that is sent to you directly. These reminder letters are system generated and are sometimes required by regulators in certain states. The communications can be confusing and inaccurate, often stating that the premium payment has not been received because the letter may be issued before the carrier has posted your payment. Once you have set up your online account with your insurer, you can verify that your premium payment is paid, typically mid-month, well within the grace period.

See also: Set up your online account and mobile app with your insurance carrier to get access to helpful resources
#110 R11-8-17